Return Policy

Thank you for shopping at Crafting Wheel, accessible from www.craftingwheel.net. Since our products are digital goods delivered via Internet download, we generally offer no refunds.

Refund Policy

  • Digital Products: Due to the nature of digital goods, we do not offer a refund or credit on a purchase unless required by law. Once a product is purchased and the product has been downloaded or accessed, it cannot be returned.
  • Video Tutorials: Access to video tutorials is deemed “used” once viewing or downloading has occurred. Therefore, it cannot be returned unless there are technical issues that prevent the user from accessing the content.

Exceptions: The only exception to this policy is a defective digital product. If you are unable to download or access a product due to technical issues, please contact us within 7 days of purchase, and we will fix the issue or provide a refund.

Replacement: In cases where a product file is defective or damaged, we will replace it with a new file. Please email us at support@craftingwheel.net within 7 days of your purchase, including details of the issue and a screenshot if applicable.

Cancellation: You can cancel your order and get a full refund if your order has not been processed. Once your order has been marked as ‘completed,’ you will no longer be eligible for a refund.

Contact Us: If you have any questions about our Returns and Refunds Policy, please contact us:

Please note that by purchasing any digital products on our website, you agree to these terms.